Too much variation is a common cause of defects in a manufacturing company. This variation causes some items to be over or under the...

Manufacturers lose most of their profits due to Quality problems. Consider that for a moment. Do you think that is true at your...

In this post I want to describe a simple technique that can lead to learning something new. In this case, we found out something...

There are a lot of people who are responsible for business process improvement and it can be a daunting task. Where does one begin? All...

All organizations today dedicate some level of effort on improving their business processes. It's an important component of competitive...

There have been several occassions in my work history when something out of the world of applied statistics struck me as being rather...

I think this advice is pretty obvious but I don't see it being employed often enough. Many of us are tasked with improving a process...